Saturday, September 13, 2014

Texaco



Welcome to Service Station Week here at OPOD. We will be looking at pictures from back in the day that gas stations were independently owned, and the owner would actually come out and fill your car, wash your windshield, check your oil and tires, and catch you up on local news. For all the progress we have made in technology over the last 50 years, what has suffered is customer service, which there is none of any more with most things being done in big box stores by minimally functional minimum wage employees.

6 comments:

  1. I agree with you about service. It is sorley lacking. However, it must be admitted that todays society doesn't have the time to sit still for that level of service. If it cant be done, be told, be shown in that 15 second attention span, then it cant and wont be done! Sad...I agree!

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  2. This is why I use the dealer cervices to maintain my vehicles. They are better trained and can diagnose and repair the vehicle quickly with original equipment parts. In the long term, this can save money and provides peace of mind.

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  3. correction in 1st line: services

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  4. I worked in a gas station for a couple years when 1st starting college. I literally did not know how to change a tire, let alone the oil or anything else.

    I learned quite a bit of auto mechanical skills in between the pumping and window-washing which, in the long run, made the gawd-awful job pretty valuable as a life experience. Just this weekend, I used $200 in parts to make what would be $600-800 in repairs had I not learned my way around the engine compartment as a kid.

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  5. Good service is found everywhere as is poor service. Last time I had a car to a dealer with their knowledgable mechanics was in 1970, a new car wasn't running right, left it with the dealer for a day, picked it up after work and was told it was ready. Didn't take long to find out it wasn't fixed so when I got home I opened the hood looked at the carburetor and noticed the accelerator pump link was unhooked. Hooked it up, problem fixed. In mid eighties I stopped by a dealer to question a intermittent stalling problem, when the service manager told me for eighty dollars they could hook a scope to it but if it didn't stall while on the scope he couldn't tell me what the problem was. I thanked him, told him I didn't know what the problem was and it didn't cost anything not to know and left, never went back to a dealer.

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  6. Remember that old line from proverbs about a good woman being more rare than rubies (loose paraphrase, for sure)? It's the same way with good service. It's out there, but if you find it, cherish that service person. Make friends with them. Be nice. Give them a tip now and then. It's an investment that will never tank, unlike the stock market.

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